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creating a better customer engagement by harnessing the power of unique partnership

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freshwork
Tailor made solution over freshworks product line
  • Freshdesk
  • Freshservice
  • Freshchat
  • Freshsales

Our History

TechAffinity TechAffinity

Our journey together started in early 2013 when Freshdesk was in its product evolution stage. TechAffinity due to its excellence in solution elicitation and delivery was considered as the partner of choice to work on the Freshdesk platform. The solution delivered by both Freshdesk and TechAffinity team was aimed at product robustness and elevated user experience.

Over the years TechAffinity and Freshworks (formerly Freshdesk) have been working on several solutions on multiple key initiatives and customer use cases. With its consistent success in delivering solutions to customers, TechAffinity has become their AUTHORIZED SOLUTION PARTNER.

Key Implementations

Portal Customization

Still Feel Straight-jacketed by a Traditional Portal? – We deliver tailored features and UX to your specific business need. We personalize Freshworks product line, THE WAY YOU SEE FIT

Marketplace Apps

Find apps that enhance your Freshworks experience. We develop and publish apps on Freshworks marketplace that collaborates between multiple systems.

Chatbots

Turn visitors into leads and customers into happy, engaged users. We develop both decision tree and AI driven chatbots.

Mobile Applications

Develop mobile apps specific to client needs. All our apps developed through this partnership communicate through Freshworks API and data.

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Connect Through Our Apps

phonegap

Integrate Freshchat with Phonegap using our open source repository.

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asana

Connect Asana app and Freshdesk to access the project details.

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highrise

Techaffinity enables installing the Highrise app for your Freshdesk.

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Key Customers Through Partnership

nissan
bit-torrent
decathlon
faber castell
phone-pe
rotimatic
sling
tervis
JC Decaux

Success Stories

sling

Sling TV is an American over-the-top internet television service – which is structured as a virtual multichannel video programming distributor – aims to complement subscription video on demand services.

JC Decaux

JCDecaux—now the global industry leader—has been the only international player focused exclusively on outdoor advertising, developing 3 areas of business: street furniture, transport advertising and billboard advertising.

Authorized Solution Partner
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