Using Freshworks apps? Check out what we can do for you! Learn More

Our History

Our journey together started in early 2013 when Freshworks was in its product evolution stage. TechAffinity due to its excellence in solution elicitation and delivery was considered as the partner of choice to work on the Freshdesk platform. The solution delivered by both Freshworks and TechAffinity team was aimed at product robustness and elevated user experience.

Girish Mathrubootham

Girish Mathrubootham,

Founder & CEO of Freshworks

"Congratulations to TechAffinity on their 20th anniversary. We have collaborated on a number of diverse projects over the past several years all of which have been an absolute success for both us and our clients. Glad to have them as our Authorized Solution Partner"

Key Implementations

Portal Customization

Still Feel Straight-jacketed by a Traditional Portal? – We deliver tailored features and UX to your specific business need. We personalize Freshworks product line.

Marketplace Apps

Find apps that enhance your Freshworks experience. We develop and publish apps on Freshworks marketplace that collaborates between multiple systems.

Chatbots

Turn visitors into leads and customers into happy, engaged users. We develop both decision tree and AI driven chatbots.

Mobile Applications

Develop mobile apps specific to client needs. All our apps developed through this partnership communicate through Freshworks API and data.

Connect Through Our Apps

  • Connect Asana app and Freshdesk to access the project details.

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  • TechAffinity enables installing the Highrise app for your Freshdesk.

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  • TechAffinity facilitate your customer's contact information stored in Batchbook without moving out of Freshdesk.

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  • Loqate app for Freshdesk allows users to update the contact address of the requester easily to search for UK address for postcodes.

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  • Connect Dynamics CRM to get all the key details and inputs about your customer information and history inside your helpdesk.

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  • Integrate Freshchat with Phonegap using our open source repository.

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  • WorkFlowMax for freshdesk allows you to manage time and invoicing needs on the go from your Freshdesk account.

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  • Create work items in VSTS from Freshdesk with this integration.

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Key Customers Through Partnership

nissan
nissan
bittorrent
bittorrent
decathlon
decathlon
faber-castell
faber-castell
phonepe
phonepe
sling
sling
tervis
tervis
jcdecaux
jcdecaux
swiggy
swiggy
disney
disney
jaguar
jaguar
LAND-ROVER
LAND-ROVER

Success Stories

sling

Sling TV is an American over-the-top internet television service – which is structured as a virtual multichannel video programming distributor – aims to complement subscription video on demand services.

jcdecaux

JCDecaux—now the global industry leader—has been the only international player focused exclusively on outdoor advertising, developing 3 areas of business: street furniture, transport advertising and billboard advertising.